Terms and Conditions

  1. Upon the Company’s request, present acceptable proof of name, age, habitual residence address and a valid ID for security purposes.
  2. Please understand and comply the rules and regulations of the company upon signing.
  3. Let’s Get Travel has the right to cancel any appointed date/schedule just in case there should be a problem/risk at the specific area of travel due to unwanted natural calamities, unexpected events that may hinder trip such as typhoon, floods, governmental regulation, strikes, riots, cancellation of permits, and the likes.
  4. The company is not liable for any lost or damaged belongings of the guests.
  5. Any accident or unpleasant happening during the tour, within the travel, especially works of nature (storm, earthquake etc.) is not the liability of the company.
  6. Any unnecessary/harsh actions and/or words between the guests and driver and/or coordinator will be given legal action.
  7. Littering inside the vehicle and/or damaging any part of it are definitely not allowed and are not tolerated. The guests should be responsible of their actions and maintain order.
  8. Children/Young adults ages eighteen (18) below alone are not legal to make any reservations. Therefore, negotiating with a legal parent/guardian, manager, personal travel guide of permissible age will be allowed.
  9. Any negotiations whatsoever without written testimony/ document between the guest/s and the company will be denied.
  10. For cancelling less than 30 days before travel date your payment is automatically forfeited.
  11. If the guest/s would still like to reserve in less than 2 weeks, the guest/s shall anticipate with low standards due to lack of preparation from having short notice.
  12. Pets or carrying of any type of animals shall be discussed by the guest/s and the company. However, the company reserves the right to refuse in any reason as long as it is for the better, and depending on the situation.
  13. The company will cover the travel expenses of the guests in terms of transportation, hotel/lodge accommodation and tour only and does not include personal affairs such as souvenirs, food, activities, except when guest/s and the travel agency agrees to do so. However, the guests shall entrust the fund to the company in a written contract in able to accomplish complete travel package.
  14. Illegal and unlawful acts by the guest/s and/or driver will not be tolerated. Report any acts of maliciousness immediately to the company manager or staff.
  15. Be sure to double-check baggage or any belongings before and after leaving appointed place of meeting as well as before and after destination arrival/departure to be secured of personal possessions and avoid theft and/or lost issues due to negligence and the likes.
  16. Any incidental/personal expenses and/or anything that is not specifically mentioned in the package inclusions will be charged on guest.
  17. Deposit is non-refundable but transferrable as long as the new person/s will provide the necessary documents needed the same day the listed guest cancelled, with the Letter of Intent to Cancel from the Lead Guest in replace of the new person/s and should send this letter and new guest’s ID not less than 5 days before your Travel Date or this person’s booking reservations will be automatically be forfeited.
  18. The English text in these Terms and Conditions shall prevail in the travel and tours of any inconsistency or conflict between the English version and any other translation thereof.
  19. Strictly no cancellation and modification upon confirmation of booking. No refund will be extended for any unused services.
  20. Confirmed reservation is considered final. No Shows, re-booking or cancellation will result in the forfeiture of the reservation fee and booking deposit.
  21. FOR JOINER TOURS: If the tour was cancelled because of the bad weather, the tour will be automatically rescheduled the next 2 days or until the weather permitted. For weekend tour, the tour will be automatically rescheduled the following weekend. Big bags and luggage that require excessive space inside the van and can cause discomfort to others are not allowed and/or subject to additional fee.
  22. LET’S GET TRAVEL is not liable for any accident or any unpleasant happening during the tour.